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⚖ Terms & Conditions — BentDealzJA
Last Updated: November 1, 2025
Welcome to BentDealzJA. By accessing or purchasing from our website (https://bentdealzja.com), you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General Information
BentDealzJA is an online retail business based in Kingston, Jamaica, dedicated to providing reliable, affordable, and high-quality home goods and electronics.
All prices are listed in Jamaican Dollars (JMD) and include free delivery islandwide.
2. Orders and Payment
• Orders can be placed directly through our website or by contacting us.
• Payment options:
• Pay on delivery (within select locations).
• Online or in-person payment options may be added later.
• Once your order is placed, you’ll receive confirmation by email or WhatsApp.
3. Delivery
• Delivery is available islandwide through our trusted partners, including Knutsford Express and other local couriers.
• Standard delivery time is 1 week and 2 days, depending on your location.
• We provide continuous updates on your order status.
4. Returns and Exchanges
• We offer exchanges only (no refunds).
• Exchanges are accepted within 48 hours of receiving your item if:
• The product is damaged or defective, or
• You received the wrong item.
• Items must be unused and in original packaging.
5. Product Availability
All products listed on BentDealzJA are subject to availability. If a product becomes unavailable after you place an order, we will notify you immediately and offer an alternative or full exchange credit.
6. Warranty
Some products come with a limited warranty against manufacturing defects (e.g., electronics such as controllers or projectors).
Warranty terms vary per product and are outlined on each product’s page.
7. Referral & Rewards Program
Invite your friends to shop with BentDealzJA and earn store credit for each successful referral.
Customers who invite the most people each month will receive a $1000 JMD credit.
8. Limitation of Liability
BentDealzJA is not responsible for:
• Delays caused by couriers or weather conditions.
• Damage or loss due to incorrect customer information.
• Misuse of products by customers.
9. Privacy
Your privacy is important to us. All personal data is handled in accordance with our Privacy Policy.
10. Contact Information
If you have any questions about these terms, contact us:
📞 (876) 307-8592
📍 Kingston, Jamaica
11. Acceptance of Terms
By using our website or completing a purchase, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
At BentDealzJA, your satisfaction is important to us. While we do not offer refunds, we gladly accept exchanges under certain conditions.
Exchange Policy:
• Exchanges must be requested within 48 hours of receiving your order.
• Items must be unused, in original packaging, and in the same condition as delivered.
• Exchanges are only accepted for the following reasons:
• You received the wrong item
• The product arrived damaged or defective
Process for Exchange:
1. Contact us at info@bentdealzja.com or call (876) 307-8592 within 48 hours of delivery.
2. Provide your order number, name, and a short description of the issue (include photos if applicable).
3. We’ll review your request and arrange pickup or drop-off depending on your location.
Important Notes:
• Exchanges are processed within 5–7 business days after the returned item is received and inspected.
• No cash refunds are issued. Store credit or replacement items will be provided.
• Once an order is shipped, it cannot be canceled.
Thank you for supporting BentDealzJA — we appreciate your understanding and commitment to fair business.
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